1. Acceptance of Terms
By accessing or using the LinkEdu.AI platform (the "Platform"), including its website, applications, APIs, and related services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Platform.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and LinkEdu ("LinkEdu.AI," "we," "us," or "our"), a company incorporated in the Commonwealth of Virginia, United States. By creating an account, subscribing to a plan, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to comply with these Terms.
These Terms should be read together with our Privacy Policy, AI Use Policy, and Cookie Policy, which are incorporated into these Terms by reference.
2. Platform Description
LinkEdu.AI is an AI-powered student recruitment platform operated by LinkEdu from the Commonwealth of Virginia, United States. The "Platform" refers collectively to the LinkEdu.AI website (linkedu.ai), all associated web and mobile applications, APIs, AI-powered tools, and any related services provided by LinkEdu. The Platform helps students evaluate programs and admission fit, supports structured application workflows, and enables universities to receive pre-qualified, application-ready candidates. It provides tools for program discovery, AI-driven admission probability analysis, application management, document validation, and analytics dashboards for institutions.
The Platform is operated from the United States but may be accessed globally. Users are responsible for compliance with applicable local laws in their jurisdiction.
3. Eligibility
You must be at least 16 years of age to use the Platform. If you are under 18, you represent that you have obtained parental or guardian consent. By using the Platform, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into these Terms.
4. User Accounts
To access most features of the Platform, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, misleading, or in violation of these Terms.
5. User Roles
The Platform supports the following user roles, each with distinct capabilities and obligations:
- Students: Individual users seeking educational opportunities, including university and program search, AI-powered admission analysis, and application management.
- Universities & Institutions: Educational institutions managing recruitment, program listings, student discovery, application pipelines, and performance analytics.
You agree to use the Platform only in the capacity of the role you selected at registration. Misrepresentation of your role is grounds for account termination.
6. AI Disclaimer
The Platform incorporates artificial intelligence features, including but not limited to the AI Advisor, Admission Probability Analyzer, and program matching algorithms. These AI features are powered by third-party large language models and proprietary algorithms.
AI-generated content is provided for informational and assistive purposes only. LinkEdu.AI does not guarantee the accuracy, completeness, or timeliness of AI outputs. AI-generated analyses, recommendations, and suggestions may contain errors, may be incomplete, and should not be relied upon as the sole basis for any decision.
LinkEdu.AI expressly disclaims any guarantee of:
- University admission or enrollment
- Visa approval or immigration status
- Scholarship awards or financial aid
- Any specific academic, professional, or enrollment outcome
Final admission, visa, and enrollment decisions are made solely by the relevant institutions and government authorities. AI outputs are designed to assist and inform — not to replace — human judgment and institutional decision-making.
7. No Professional Advice
Nothing on the Platform constitutes legal advice, immigration counsel, financial advice, or licensed educational consultancy. The information and AI-generated outputs provided are general in nature and are not a substitute for professional guidance. You should consult with qualified professionals before making decisions related to immigration, legal matters, financial commitments, or educational planning.
8. User Responsibilities
As a user of the Platform, you agree to:
- Provide accurate, current, and complete information in your profile and throughout your use of the Platform.
- Independently verify all deadlines, requirements, program details, visa requirements, and other critical information.
- Use the Platform in compliance with all applicable local, state, national, and international laws and regulations.
- Respect the intellectual property rights of other users, universities, and third parties.
- Report any bugs, security vulnerabilities, or misuse of the Platform to our support team.
9. Prohibited Conduct
You agree not to:
- Scrape, crawl, or use automated means to extract data from the Platform without prior written consent.
- Engage in spamming, harassment, or abusive behavior toward other users.
- Upload fraudulent, forged, or misleading documents or information.
- Attempt to gain unauthorized access to the Platform, other user accounts, or our systems.
- Use the Platform to distribute malware, viruses, or other harmful software.
- Misuse AI features by attempting to generate harmful, discriminatory, or misleading content.
- Circumvent or interfere with any security features of the Platform.
- Resell, sublicense, or redistribute Platform access or content without authorization.
For a detailed list of prohibited behaviors, please see our Acceptable Use Policy.
10. Subscriptions and Payments
Student accounts are free to use. Universities and institutions may subscribe to paid plans (Starter, Growth, Professional, or Enterprise) with monthly or annual billing cycles. Pricing is determined by your billing country and applicable geographic pricing band. All prices are listed in U.S. Dollars.
By subscribing to a paid plan, you authorize us to charge your designated payment method on a recurring basis until you cancel. Payments are processed by Stripe, a third-party payment processor, subject to their terms of service.
For complete billing details, please see our Subscription & Billing Policy.
11. Free Trials
We may offer a 14-day free trial for select paid plans. During the trial, you will have access to the features included in the selected plan. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. You will be charged the applicable subscription fee at the start of the first paid billing cycle.
12. Cancellation and Refunds
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period, and you will retain access to paid features until that date. We do not provide prorated refunds for partial billing periods, except as required by applicable law.
If you believe you are entitled to a refund due to a billing error, please contact us at legal@linkedu.ai.
13. Intellectual Property
The Platform, including its design, software, algorithms, content, trademarks, and logos, is owned by LinkEdu.AI and is protected by United States and international intellectual property laws. You retain ownership of the content you submit to the Platform (such as profile information, documents, and messages), but you grant us a non-exclusive, worldwide, royalty-free license to use, store, and display your content as necessary to operate and improve the Platform.
You may not copy, modify, distribute, or create derivative works from the Platform or its content without prior written permission.
14. Third-Party Services
The Platform integrates with third-party services, including but not limited to Stripe (payments), Supabase (database and authentication), OpenAI (AI features), and Resend (email delivery). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.
15. Suspension or Termination
We may suspend or terminate your access to the Platform, without prior notice, if you violate these Terms, engage in prohibited conduct, or if we determine that your continued use poses a risk to the Platform, other users, or our operations. Upon termination, your right to use the Platform ceases immediately, though certain provisions of these Terms (including limitation of liability, indemnification, and governing law) will survive.
16. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of harmful components.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LINKEDU.AI, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.
18. Indemnification
You agree to indemnify, defend, and hold harmless LinkEdu.AI and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Platform, your violation of these Terms, or your infringement of any third-party rights.
19. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the Commonwealth of Virginia for any disputes arising out of or related to these Terms or your use of the Platform.
20. Dispute Resolution
Before initiating any formal legal proceedings, you agree to first contact us at legal@linkedu.ai and attempt to resolve any dispute informally for a period of at least thirty (30) days. If the dispute cannot be resolved informally, either party may pursue resolution through binding arbitration administered in accordance with the rules of the American Arbitration Association, with the arbitration to be conducted in the Commonwealth of Virginia.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action.
21. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform after the effective date of any changes constitutes acceptance of those changes.
22. Contact Information
If you have any questions about these Terms, please contact us at:
- Company: LinkEdu
- Email: legal@linkedu.ai
- Platform: LinkEdu.AI
- Jurisdiction: Commonwealth of Virginia, United States