Trust Center

A high-level summary of LinkEdu.AI's security posture for institutional reviewers and procurement teams.

LinkEdu.AI implements layered security controls to protect user data and platform integrity. All security measures are applied consistently across student, university, and administrative contexts.

Data is collected for specific, documented purposes. We apply data minimization principles and maintain transparent privacy practices across all user interactions.

• Personal data is collected and processed only for purposes described in our Privacy Policy.
• We do not sell personal data to third parties.
• Role-based visibility controls ensure users access only information relevant to their role.
• All privacy policies are publicly available without authentication.
• Privacy rights requests are supported for U.S. and international users via dedicated channels.
• Consent-aware workflows capture explicit consent at signup, subscription, document upload, and AI feature usage.

Full details: Privacy Policy.

LinkEdu.AI processes user data for specific, documented purposes that directly support the platform's core functions.

• Data is used for student-university matching, application processing, and institutional analytics.
• Data may be shared with universities and institutional partners as part of admissions workflows, subject to user consent and role-based visibility controls.
• AI processes user data (academic profiles, preferences, queries) to generate personalized insights and recommendations.
• Payment data is processed by Stripe and is not stored on LinkEdu.AI servers.
• Email addresses are used for transactional communications (application updates, security alerts) and optional marketing with consent.

For the full data processing framework, see our Privacy Policy and Subprocessor List.

AI is central to LinkEdu.AI's platform experience. We are committed to responsible, transparent use of AI technologies and to setting clear expectations for our users.

AI-powered features include the AI Advisor, Admission Chances tool, and Visa Helper. Each feature presents appropriate disclaimers and acknowledgment prompts before use.

For our full AI responsibility framework, see the AI Policy.

LinkEdu.AI uses trusted infrastructure providers to manage platform data, including user profiles, uploaded documents, and operational records.

• The platform uses established cloud infrastructure providers for data storage and processing.
• Relational and document-oriented data are managed according to their functional requirements.
• Uploaded files, profile data, and application materials are handled to support platform services with appropriate access controls.
• Data access is role-sensitive, ensuring separation between student, university, and administrative contexts.
• Data retention and deletion are governed by our policies and operational requirements.

LinkEdu.AI's legal and compliance framework is aligned with U.S. operations, with governing law and jurisdiction in the Commonwealth of Virginia.

• Designed to support GDPR-aligned data processing practices
• Data Processing Addendum (DPA) available upon request for institutional customers
• Subprocessor transparency and contractual safeguards maintained with all third-party providers
• Consent-aware workflows and privacy-first architecture across all user interactions
• Aligned with U.S. legal framework (Commonwealth of Virginia jurisdiction)
• All platform policies are publicly available and accessible without authentication

The platform is actively maintained with operational monitoring, regular updates, and infrastructure designed for availability and service continuity.

• Hosted on AWS cloud infrastructure designed for high availability.
• Operational monitoring and alerting are in place for platform health and incident response.
• System updates and security patches are applied on a regular schedule.
• Service continuity is a design priority across all platform components.

LinkEdu.AI is committed to clear, honest billing practices for all subscription customers.

• Students use the platform free of charge.
• Universities and institutions use subscription plans with tiered pricing based on features and needs.
• Pricing may vary by geographic band to support global accessibility.
• All billing policies are publicly documented and available for review before purchase.
• Customers can review plan terms, features, and pricing before subscribing.
• Cancellations, renewals, and refund policies are governed by the Subscription & Billing Policy.

For full billing details, review our Subscription & Billing Policy.